Privacy Policy

1. Introduction

Welcome to LuminaPDF ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, and share information about you when you use our website (luminapdf.xyz), services, and API (collectively, the "Services").

By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies, please do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account information: When you create an account, we collect your name, email address, and password.
• Location information: We may collect your general location information for compliance and service optimization purposes.
• Billing information: If you make a purchase, we collect payment method information, billing address, and transaction details.
• Content: The URLs, HTML content, and other data you submit to our PDF generation and screenshot capture services. Note that we do not store the generated PDF or screenshot data unless you specifically request storage.
• Communications: Information you provide when you contact us for support or communicate with us.

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Usage data: Information about how you use our Services, including API calls, features used, and time spent.
• Device information: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and unauthorized access
• Communicate with you about products, services, and events
• Respond to your comments, questions, and customer service requests

4. Data Retention and Storage

For PDF generation and screenshot services, we do not store your generated files by default. The data is processed and delivered to you without retention. We only store your generated files if you explicitly request storage as part of your service plan. Even in cases where storage is requested, we delete these files after the specified retention period (typically 24 hours, unless you're on a plan that includes longer storage periods).

We retain your account information (email, name, location), billing details, and usage data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information, unless we need to retain certain information for legitimate business or legal purposes.

To request deletion of your account and personal data, please email us at privacy@luminapdf.xyz. We will process your request within 30 days.

5. Sharing Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations
• In connection with a merger, sale, or acquisition
• With your consent or at your direction

We do not sell your personal information to third parties for advertising or marketing purposes.

6. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems completely.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access, update, or delete your information
• Object to or restrict certain processing of your information
• Data portability
• Withdraw consent

We support and comply with both the General Data Protection Regulation (GDPR) for users in the European Economic Area and the Health Insurance Portability and Accountability Act (HIPAA) for healthcare-related information. If you're using our services for healthcare-related purposes that may involve protected health information, please contact us to complete a Business Associate Agreement (BAA).

To exercise these rights, please contact us at privacy@luminapdf.xyz.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. If you are located in the European Economic Area (EEA) or United Kingdom, we ensure appropriate safeguards are in place to protect your information when transferred internationally.

9. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and sending you an email notification when changes significantly affect how we use your personal data.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@luminapdf.xyz